Bukalapak Call Center Helps Customers Prevent Fraud Cases
Currently, cases of online fraud are becoming increasingly common, so customers need to know about the Bukalapak call center. The increasing number of customers, of course, the potential for crimes committed by foreigners should increase. From counterfeit goods to goods that do not come.
Therefore, customers should not hesitate to take advantage of the consumer search feature provided by Bukalapak. Consumers who collaborate with something like this can reduce the potential for cybercrime. So as a consumer , you also play an important role.
Who said Bukalapak’s call center was only used to complain about defective goods. You can send various complaints directly to the manager without having to think twice . The faster you move, the less potential for unwanted things to happen.
Sometimes customers may find defects in the application, as well as in the services that can be delivered directly to the manager. With a quick report like this, the manager will correct the flaws more quickly. Don’t hesitate to use consumer searches because it can help you.
Bukalapak Call Center Numbers You Need to Know 2021
Anyone can contact the call center from Bukalapak and report complaints about products and stores. Simply press 021 5081 3333 to connect directly to Bukalapak customer service. The service is also very convenient and can be accessed at any time.
The management has stressed many times that the bukalapak call center service can be reached 24 hours a day within seven working days. So don’t wait until tomorrow to report the suspicious actions of irresponsible reporters. You play an important role in being able to stop fraudulent practices.
Don’t worry about cost issues, Bukalapak has collaborated with several telecommunications operators in Indonesia to maximize their services. Thus, your call will not be charged either from the center or from the network operator. Easy and cheap is not to be a responsible customer.
There are all kinds of customer complaints that can be reported directly using this feature. You can report directly and easily, starting with fraud cases and going from headquarters to service interruptions. This feature is provided by the administrator to make it easier to serve consumers.
Although the opening hours are limited every morning until the evening, this Bukalapak call center remains open forever. As a consumer, you don’t have to be afraid to make calls even though it’s midnight. The manager still agrees because your comfort is the top priority.
In the next discussion, we’ll discuss in more detail what reports you can send to customer service . In this way, consumers can use this feature responsibly without disrupting the interests of other consumers.
What can be reported in customer service?
Bukalapak has provided a means for consumers to file a variety of complaints, including product defects, as well as fraud from vendors. The following are things you can report directly to the administrator when you encounter a case.
Product defects are the most frequent complaints from customers. In general, it is highly recommended to report product defects to stall owners. However, if such situations still occur frequently over the counter, consumers can report this to the center.
Fraud is the main situation where consumers must report to the central party so that it can be dealt with immediately. Indeed, there are some cases of fraudulent sellers deliberately deceiving consumers in various modes. You don’t need to wait twice to contact Bukalapak call center directly.
Payment deductions from banks or managers may occur. It should be reported immediately as it relates directly to money from consumers. This type of problem usually occurs due to an overloaded central system, but it can occur due to clearing from a bank.
Application errors can sometimes be experienced by customers, and the first solution is to clearly contact customer service. If this happens to you in the event of an outage, it is highly recommended that you contact the center directly via the number provided.
Don’t Be Afraid to Get a Call from Bukalapak
As one of the largest e-commerce executives in Indonesia, Bukalapak certainly cares deeply about the safety and comfort of its customers. In some cases, the center may contact the consumer directly if there is a discrepancy in their account.
If you have a balance on Bukalapak and there is a strange consumption, Bukalapak will immediately approve it. This is because it’s not uncommon for suspicious transactions to happen as there are third parties abusing their access to your account.
Bukalapak will contact you directly to avoid losses and consumer complaints . Feel free to pick up the phone or receive whatsapp messages directly from the center. If the centrist party calls directly, you will see Bukalapak’s name, not a foreign number.
Consumers sometimes doubt this because it is not the Bukalapak call center number that is used . This is true because the center has provided its own server for making calls to consumers. So if you have a Bukalapak name , contact you right away .
There are already many situations that can be avoided because the center makes an early call to the customer’s number. If you reject the call, you make it harder for the administrator to resolve the issue. Also check your email as the center also sends an email notification.
Isn’t the manager’s effort too great to protect the safety and comfort of his customers? As a consumer, of course, you must act in cooperation with the mitigation actions taken by the manager. Acting cooperatively is also appreciated by the manager, with certain bonuses being given.
Get Whatsapp Messages From Bukalapak Don’t Ignore It
In addition to using a traditional phone network, the manager also has an official Whatsapp account. The peculiarity of the account is that it has a blue check mark indicating legality. Never ignore whatsapp messages from the manager because there are too many functions.
It’s not just a matter of bonuses or discounts, but it’s not uncommon for administrators to report suspicious activity on your account. In this case, it means that a third party has abused the account. As the managing director, Bukalapak will communicate in a variety of ways.
From traditional phones, emails, to whatsapp messages, you really won’t miss a critical event. Usually, if you made a transaction at a store that has a problem, the manager will contact you. Especially if you have never used the Bukalapak call center feature.
Managers are very concerned about the safety of their consumers, so that even the slightest problem will be immediately taken action. Accounts with balances in an open wallet often have the potential to receive a message directly from the manager to perform confirmation activities.
It may seem very troublesome and annoying, but this is for the safety and convenience of consumers. It’s better to receive messages early before anything unwanted comes to your account. There aren’t many e-commerce managers like Bukalapak who care about customers.
Having learned this information, of course, you will understand more about how the manager’s customer service works. Don’t get caught up in the rumors that being called by Bukalapak means you’ll be fined. Bukalapak’s call center service is always open when you have unanswered questions.